We want you to feel confident in your purchase. We offer a 14-Day Money-Back Guarantee for first-time
purchases processed via our payment provider, Lemon Squeezy.
14-Day Guarantee: You may request a full refund within 14 days of your
initial purchase if WPAuditor doesn’t meet your needs.
Valid Reasons: Refunds may be approved when WPAuditor is not compatible with your environment,
key features do not work as described on your site, you experience unresolved technical issues after basic troubleshooting,
or the product doesn’t meet your requirements.
Eligibility: Refunds apply only to first-time purchases.
Renewals, upgrades, add-ons, and previously refunded accounts are not eligible.
Limit one refund per customer or account.
Refund Process: Submit a refund request with your order reference (or the purchase email used at checkout).
We may request additional details to verify the purchase and help troubleshoot.
Approved refunds are processed securely via Lemon Squeezy and returned to your original payment method.
Processing times may vary by bank or card issuer.
Access After Refund: Refunded licenses are deactivated, and access to updates and support ends.
Abuse Prevention: We reserve the right to decline refunds in cases of policy abuse
(e.g., repeated refund requests, fraudulent activity, inability to verify the order, or misuse of the software).
Legal Compliance: This policy does not affect your statutory rights under applicable consumer laws.
If you are located in the EU/UK, additional consumer rights may apply to digital purchases depending on how access is delivered and used.
